File Transfer Protocol (FTP) is the preferred protocol, or language used in order to transfer large files remotely from client to server or visa versa. It is the preferred protocol because it transfers both ASCII and Binary files faster than any other protocol available. 1st Design FTP service is available for all virtual server clients 24 hours a day, 365 days per year.
As a client, you are restricted to your account and cannot move outside your home directory. Your home directory is where you are logged into when you initially create an FTP connection. If you wish to have more than one FTP account on your account, you can create additional user accounts via your Personal Control Panel.
The most important directory is your "web" directory, which is where all of your files pertaining to your website reside. When someone accesses yourdomain.com, they are simply requesting the files and directories that reside in your web directory.
- Updated: Saturday, March 02, 2002
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How do I FTP? -
We suggest that if you are having trouble FTPing to use CuteFTP to transfer your files rather than WS FTP.
1)Go to http://cuteftp.com/download/ and download a copy of CuteFTP for your computer and install it.
2)Open CuteFTP, you will get a pop up window along with the program window when it opens.
3)Click new on the pop up window.
4)Put your site name in for 'Label for site'.
5)Put 'ftp.yoursite.com' in for 'FTP Host Address'.
6)Put your user name in for 'FTP Site User Name'.
7)Put your password in for 'FTP Site Password'.
8)Make sure 'FTP site connection port' is set to 21.
9)Make sure Login type is set to 'normal'.
10)Click connect
11)There is a a button with a folder and an arrow pointing up on it in the far right middle of the program. Click it twice.
12)You will then see four(4) folders - 'web' 'users' 'logs' and 'certs'.
13)Double click the one named 'web'.
14)Upload all files you want viewable from yourdomain.com to that location.
15)To upload just find the correct file in the left window and double click it.
One thing that is very important to remember when uploading files, when transferring files follow the guide below.
graphic files = BINARY
text files = ASCII.
This is VERY important, you may want to write it down.
For more help, choose the help button within the program. It explains everything in much more detail.
- Updated: Saturday, March 02, 2002
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I uploaded my web page although I can not see it. -
In order to have your web page displayed for your virtual hosted site, you must make sure that:
- You uploaded all the files and named the first file: "index.html"
- You uploaded in your BASE /web directory, not in your /users/name/web
- Updated: Saturday, March 02, 2002
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How do I view hidden files in WSFTP? -
In WSFTP:
Right click on the connection before logging on, select "properties", then select the "startup" tab. On this screen you shall see a box that says "Remote file mask". In this box place "-al", then log in.
- Updated: Saturday, March 02, 2002
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I have uploaded my files with Dreaweaver, why can't I see them via the web? -
By default Dreamwever will upload all your files to your users web directory(/users/username/web). You will need to have your files in your main web directory. In order to accomplish this you will want to set your host directory setting to '../../web' .
- Updated: Saturday, March 02, 2002
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How do I view hidden files in CuteFTP? -
1.Go to Sitemanager
2.Choose the connection and click edit
3.Make sure filters is checked
4.Press the filter button towards the bottom
5.Check [Enable remote filters (Server applied filter)]
6.In the box below add -al
7.Hit apply, now try loggin in with that connection.
- Updated: Saturday, March 02, 2002
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When I try to connect to my site using FTP I get the error, 'Blocking Call Cancelled' what is wrong? -
This FTP error message occurs when the file transfer has too many errors. It's usually due to phone line or connectivity problems or using a modem speed setting that the modem can't handle.
Sometimes you'll only have these modem troubles when uploading files to your web site because that is generally when the most data is sent at one time from your computer to the Internet.
To troubleshoot this problem, first plug a phone into the phone line your modem is connected to. If there is static on the line, then call the phone company to get it fixed.
If there's no trouble with the phone line then lower the configured connect speed (port speed) on the dialing software before connecting to the ISP when the connection will be used to upload data to the Web site. If the error persists after turning down the port speed, please contact your ISP and ask them to help you adjust your MTU settings. (This procedure can also improve data transfer rates from the Internet to your system.)
If you experience this error on an LAN-Internet connected network, contact your Network Administrator.
This error can also be caused by using 32-bit FTP or transfer software through a 16-bit TCP/IP stack.
Windows 3.1 users or people using a 16-bit dialer (possibly an old version from their ISP) MUST use 16-bit FTP software to upload, or they must upgrade to a 32-bit OS or dialer.
